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Get in touch

Have a project in mind, a question about an order, or need help with something you have already bought? Reach out — I reply to every message myself.

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Business details

INDAL KP Sole Proprietorship Udyam Registration No. UDYAM-BR-26-0131252

Registered & operational address Behind MIG-185, Hanuman Nagar, Kankarbagh, Patna Sadar, Patna – 800020, Bihar, India

Email: indalkp@gmail.com Phone / WhatsApp: +91 98527 16519

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Support hours

Monday to Saturday, 10:00 AM – 7:00 PM IST Closed on Sundays and Indian public holidays.

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Response times

Query typeTypical response

Order or payment issue Within 24 working hours

Refund or cancellation request Within 2 working days

New project enquiry Within 2 working days

General question Within 3 working days

If you have not heard back within these windows, please email again with "FOLLOW UP" in the subject line — occasionally messages are filtered incorrectly.

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For order-related queries

To help me resolve things quickly, please include:

  • Your order or booking reference number

  • The email address used at checkout

  • A short description of the issue, with a screenshot if relevant

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Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020:

Name: Indal Kumar Patel Designation: Proprietor & Grievance Officer Email: indalkp@gmail.com Phone: +91 98527 16519 Address: Behind MIG-185, Hanuman Nagar, Kankarbagh, Patna Sadar, Patna – 800020, Bihar, India

Grievances are acknowledged within 48 hours and resolved within 30 days of receipt.

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