Privacy Policy

Effective date: September 2026

Indal KP ("we", "us", "our") operates indalkp.com and its associated Instagram (@indal_kp) and WhatsApp Business accounts. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Contact form submissions: name, email address, and any details you submit through our website's contact or order forms.
Social messaging: when you comment on our Instagram posts or message us on WhatsApp, we receive your username/phone number and the content of your message or comment.
Automated technical data: standard website visit data (IP address, browser type, pages viewed) collected for basic site administration.

We do not knowingly collect any special category data (health, financial, government ID, etc.) through these channels.

How We Use Information

To respond to inquiries, quote requests, and orders submitted through our website or social channels.
To operate automated reply tools that recognise common questions in Instagram comments or WhatsApp messages (e.g. pricing, collaboration requests) and send a relevant pre-written response.
To keep a private log of automated replies (timestamp, matched keyword, comment ID) for troubleshooting — this log is not shared or sold.

Third-Party Services

We use the following services to operate our business and the automations above. Each processes data under its own privacy policy:

Meta Platforms (Instagram, WhatsApp, Facebook) — for messaging and comment delivery.
Google (Apps Script, Sheets, Drive) — for running our automation logic and storing the reply log.
Wix.com — for hosting indalkp.com.

We do not sell your personal information to any third party.

Data Retention

We retain automation logs and message records only as long as needed for business and troubleshooting purposes, and delete them on request.

Your Rights

You can ask us to access, correct, or delete any personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The "Effective date" above reflects the most recent revision.

Contact Us

Indal KP Bihar, India Email: indalkp@gmail.com Website: https://www.indalkp.com